Hospitality Cleaning Service
Hotel Cleaning That Holds to the Brand Standard Your Auditors Score
Hotel guests forgive almost everything except a dirty room or a tired-looking lobby. Brand-standard auditors are even less forgiving — and a few cycles of slipping scores can cost you a flag, a franchise, or a refinancing. Scrub Masters Plus Corp delivers hotel cleaning programs for full-service hotels, select-service brands, boutique properties, and resort destinations across NY and NJ, focused on the front-of-house and back-of-house spaces beyond your housekeeping team's daily room scope.
Our crews work alongside your housekeeping and engineering teams to keep public spaces, ballrooms, F&B outlets, and back-of-house held to brand-standard expectations 24 hours a day — without disrupting the guest experience or your front-desk operations.
Hospitality Health & Safety Standards
Our hotel cleaning program supports compliance with major brand-standard programs (Marriott, Hilton, Hyatt, IHG, Choice and others), AHLA recommended cleaning practices for hospitality common areas and back-of-house, applicable health-department codes for hotel restaurants and pools, and OSHA walking-working surfaces standards (29 CFR 1910.22) for slip-and-fall prevention in heavily trafficked public spaces.
Cleaning Protocols Built for Working Hotels
Every visit follows a documented protocol designed around your brand standard, your event calendar, and the public-space and back-of-house spaces where your housekeeping team needs reinforcement.
Brand-Standard Public-Space Discipline
Lobby, registration desk, elevator landings, corridors, and public restrooms held to the polish, frequency, and documentation expectations of every major hospitality brand standard.
Event-Space Turnover & F&B Coordination
Ballrooms, meeting rooms, and F&B outlets turned over between bookings on the schedule your sales and catering team commits to — no missed setups, no delayed openings.
Back-of-House & Heart-of-House Care
Employee corridors, locker rooms, break areas, laundry support, and back-of-house service paths cleaned to a standard that supports both compliance audits and team retention.
Cleaning for Every Type of Hotel Property
Full-Service Hotels & Convention Properties
Whole-property programs covering lobby, corridors, ballrooms, F&B, fitness, and back-of-house — supervisor-coordinated with housekeeping and engineering.
Select-Service & Limited-Service Brands
Right-sized programs for select-service hotels — public space, breakfast area, fitness center, and laundry support coordinated with your GM and lead housekeeper.
Boutique & Independent Hotels
Premium polish for boutique and independent properties — surface-aware care for the unique materials and finishes that define your guest experience.
Resorts & Destination Properties
Multi-building resort properties — golf clubhouses, spa facilities, beach/pool decks, and conference centers held to the destination-grade standard your guests pay premium rates for.
Extended-Stay & Apartment Hotels
Extended-stay and apartment-hotel public spaces, fitness, and laundry rooms — held to the long-stay-guest standard that drives repeat bookings.
Beyond the Daily Clean — Whole-Hotel Polish & Floor Care
Marble, Stone & High-Polish Lobby Floors
Marble, terrazzo, and stone lobby floors — diamond polishing, restoration, and ongoing maintenance that keeps your first impression on-brand year after year.
Ballrooms, Meeting Rooms & Pre-Function Spaces
Carpet extraction, hard-floor maintenance, and detail polishing of pre-function spaces between events — turned over to your sales team's schedule, not against it.
Corridors, Guest Restrooms & Public Touchpoints
Corridor carpet maintenance, guest public restroom porter coverage, and high-touch public-space discipline that supports both brand audits and TripAdvisor scores.
SCRUB MASTERS PLUS'S SIMPLE 4-STEP PROCESS
Our Process for Hotels & Hospitality
01
Property Walkthrough With Operations Leadership
We tour the property with your director of operations or housekeeping leader to map public spaces, event venues, F&B outlets, and back-of-house functions — and to understand brand standards, traffic patterns, and any chronic issues to address.
02
Hospitality-Tuned Program Design
We build a custom program combining overnight deep cleans, daytime porter coverage, and event-driven scope, sized to your room count, event calendar, and brand-standard expectations.
03
Vetted Hospitality Crew Deployment
Every technician completes hospitality-specific training on guest discretion, brand-standard care, and the safe handling of products around carpeted, hardwood, marble, and other premium surfaces — and is background-checked before their first shift.
04
Quality Walks & Brand-Audit Support
Your dedicated supervisor performs regular property walks with your operations team, maintains audit-ready checklists, and adjusts the program to support brand inspections, ownership reviews, and seasonal volume shifts.
Brand-Standard-Aware, Vetted & Hospitality-Trained Hotel Crews
Every Scrub Masters Plus technician deployed to a hotel is background-checked, fully insured, and trained on brand-standard expectations, hospitality discretion, and the guest-facing service awareness modern hotels require. Our crews coordinate with your front desk, housekeeping leadership, and engineering teams on access, scheduling, and event-space turnovers.
We invest in retention so your hotel gets consistent, familiar faces — the kind of crew your GM, executive housekeeper, and director of engineering recognize. Your account is overseen by a dedicated supervisor who walks the property regularly with your operations leader.
Hotel Cleaning Across New York, New Jersey & Long Island
Scrub Masters Plus Corp services full-service hotels, select-service brands, boutique properties, and resorts throughout the tri-state. Single-property contracts and multi-property hotel groups both get the same supervisor-walked accountability and brand-standard discipline.
NEW YORK
LONG ISLAND
NEW JERSEY
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Frequently Asked Questions
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Why Choose Scrub Masters?
- Fully Licensed & Insured
- 30+ Years Combined Experience
- 100% Satisfaction Guarantee